THE PARENT SATISFACTION QUESTIONNAIRE WITH THE NEONATAL HEARING SCREENING PROGRAMME - ROMANIAN VERSION
Abstract:
As the Neonatal Hearing Screening Programme is still being implemented in Romania, it is
important to study parent satisfaction because the success of the hearing screening depends on the
parent’s cooperation. We aimed at validating the Romanian version of The Parent Satisfaction
Questionnaire with A Neonatal Hearing Screening Programme. This study included 137 participants
and a sample of 30 participants who filled out a second copy of the questionnaire a month later. We
recorded high levels of overall satisfaction, but smaller levels of satisfaction for each of the four
dimensions of the questionnaire: the satisfaction with the information, the medical staff responsible for
hearing testing and the appointment schedule. The Romanian version of the questionnaire showed a
good internal consistency, strong test-retest reliability and positive significant correlations between
overall satisfaction with all dimensions of the questionnaire. The Parent Satisfaction Questionnaire with
the Neonatal Hearing Screening Programmeme proved to be valid and reliable for assessing parent
satisfaction with the hearing screening.
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